Coaching is a process that aims to improve performance and focuses on the ‘here and now’ rather than on the distant past or future. … Coaching is unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching them.

Coaching for communities means offering an empathetic ear, finding the coachable moments and engaging in joint learning. Coaches do not provide the answers; they support capacity building by helping community members learn from one another and from their own experiences in order to find their own solutions.